While no one wants to have an unexpected malfunction claim the life of their product, there are those consumers who proactively protect against it and there are those who leave things to chance. Protecting your investment today can save you an incredible amount of time and money that may be necessary to restore your products functionality to factory specifications later on. CPS is America’s premier provider of service contracts specifically designed for consumer electronics and appliances. Experience, honesty and integrity all consistently contribute to our company’s image among major dealers and our industry as a whole. Please allow our experience to work for you from the day you own your product.
CPS offers you choices
Unlike the majority of service contract companies today, CPS offers our cardholding members many options. Online, Phone-In or Mail-In registration options make your life easier. Should you need to make a claim or check on your claim status, both Online (24 hours a Day) and Phone-In (during customer service hours) options are available. Our company prides itself on simplifying these sometimes painstaking tasks. We are all about offering high quality service while always making the consumer our priority. Consumer Priority Service is here for you.
Larger appliances and/or televisions are fragile and it is often best not to move them for a service call. The manufacturers’ written warranties on these products offer customers In-Home service so that consumers will not have to relocate their units to obtain quality service. While these warranties offer fantastic coverage they are often far too short in duration (90 days or one year). CPS service contracts extend this convenient, trouble-free service so that you can protect your investment beyond the manufacturer’s coverage length. When you stop to think about this service, it is an absolute necessity. It is certainly unfortunate if your product fails, but it would be even more unfortunate if you did not have the proper coverage when this occurs.
IMPORTANT REMINDER: If your equipment cannot be repaired on-site, CPS will facilitate shipping of your product and will pay for all related shipping charges, trip costs, insurance charges, and depot/shop charges.
Unlimited Service Calls
"We are here to serve you" its not just a slogan, it means when you need us, were right here to give you the best possible service. At CPS, we dont put a limit on how many times you can call us throughout the life of your extended service contract. Feel free to give us a call anytime you need our assistance!
CPS is committed to providing outstanding repair service provided by expert technicians.
Local Nationwide Service
CPS cardholders gain instant access to over 12,000 service centers nationwide ready to offer you the technical service expertise your product may need.
CPS service contracts are fully transferable. Whether you relocate in the U.S. or change product ownership, all you have to do is give us a call to execute a transfer.
Free Annual Cleaning
Owning a CPS digital camera or video camera service contract entitles you to 1 free annual cleaning and our exclusive 29 Point Diagnostic Inspection. We will inspect and clean your camera to ensure proper functionality and remove any foreign objects that may be negatively affecting your picture quality.
No Repair Bills
With CPS service contacts, there are no deductibles or hidden fees. Buying a contract today means your protected going forward. Purchase your CPS service contract now because CPS service contracts offer you the kind of protection you can not afford to be without.
If your product can not be repaired CPS will replace it with a product of concurrent features and functionality.
No Lemon Policy
We want to make sure you are happy with your product. If your product fails and is repaired, three times for the same reason, (outside the manufacturers warranty), CPS will be replace it.
In addition to protecting you from high repair costs, CPS service contracts are designed to make repairs for your equipment hassle-free. Many times, equipment can be repaired in the convenience of your own home. However, in the event that repairs cannot be safely made on-site or if youre not located within 60 miles of the nearest service provider, it may be necessary to transport your product for advanced technical repair. CPS service contracts do NOT change or alter the terms of the manufacturers warranty or their procedure for repair; we simply extend them to provide you with coverage when you need it most.
What is covered?
- Replacement of item if it cannot be fixed
- Defects caused by power surges
- Defects in materials and workmanship
- Failures from normal wear and tear
- Mechanical and electrical breakdowns