This warranty is an extension of the manufacturers normal warranty on the equipment for an additional period of 3(three) years.
Mack 1037 Description:Thank you for your interest in the Mack Camera Extended Service Contracts. Purchasing a Mack Camera Extended Service Contracts means that you are truly making an intelligent investment in the future of your electronic equipment. Being the leading repair facility in the tri-state area for over 60 years has enabled them to service a wide range of equipment. Their repair facility is factory authorized for manufacturer warranty repairs, and their technicians are factory trained to repair your equipment to manufacturer specifications.
Benefits:Protection for your equipment after the manufacturers warranty expires.
(Must have 90 days remaining on mfg warranty) Fully Insured Worldwide Coverage Local & International Service Largest independently owned repair facility in tri-state area Online Registration Arrange for Service Online Check repair status online Extended Service Contract Service provider for over 30 years Knowledgeable and friendly customer service You cantransfer the contract to a new owner
Frequently Asked Questions:
Who is Mack Camera
Mack Camera & Video Service was established in 1938, so you can rest assured that your equipment will be protected if it needs service. Their Extended Service Contract is designed to give the customer the best total protection for their equipment for the life of the Extended Service Contract. You will be protected from expensive repair bills and treated with the highest level of customer service.
What is covered
Your Mack Camera Extended Service Contract covers manufacturer defects that can result in the loss of operation to your equipment. The Mack Camera Extended Service Contract will cover parts and labor for the life of the plan at no additional charge to you, truly making this Extended Service Contract a smart investment for your equipment.
Mack Camera offers a diversified line of contracts which may cover everything from manufacturing defects to impact damage. Please click to see the specific coverage associated with the contract you are interested in purchasing.
Who will service my product
As the leading repair facility in NJ,Mack isequipped with the staff and latest technology to service all types of equipment. They have also partnered with an elite list of authorized local service centers to expand their ability to help customers as quickly and efficiently as possible. Service is easy with Mack Camera.
Will my warranty be valid overseas
Mack Camera & Video Service continues to grow each day, and so does their customer base. International service is available whether you are living abroad or simply visiting. Mack Camera affords an international customer the ability to utilize any manufacturer authorized service center to repair their unit. Just contact their International Service department for instructions, its that easy.
What kind of Customer Service Can I expect from Mack
As an experienced Extended Service Contract company, Mack Camera & Video Service provides customers with an elite level of service unlike any other company. Purchasing a Mack Extended Service Contract means that you are making an intelligent investment in the future of your electronic equipment. Mack Camera has a large team of knowledgeable customer service representatives standing by to take your call for any questions or concerns that a customer may have. When you call Mack Camera you speak to a representative specialized in the service or answers you need.
Can I View My Repair Status Online
You will find that their website is user friendly and interactive. The web site imports all of a customers information into programs specifically designed for Mack Camera. The web site makes it easy to register your Extended Service Contract, create a repair request, and check the status of your repair during the course of the repair process. Mack Camera also provides customers with e-mail status updates during the entire course of the repair.
You will need Adobe Acrobat Reader to view and print pdf files.